Official UpAI help

Wake-up help, without the runaround.

UpAI combines alarms with real wake-up missions. This is the official place for support, privacy details, and subscription terms.

01Help center

Fix the thing that is blocking your morning

Alarm reliability, pricing, purchases, iCloud sync, QR codes, and data deletion—explained in practical steps.

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02Privacy

See exactly where your data goes

UpAI is accountless. Learn what stays on your device, what syncs privately through iCloud, and what reaches the backend.

Read the policy →
03Terms

Understand subscriptions and safety limits

Clear terms for the three-day trial, automatic renewal, cancellation, alarm reliability, and Object AI.

Read the terms →

Built accountless

No login. No profile to maintain.

Your subscription belongs to your Apple Media & Purchases account. Your portable alarm data belongs to your private iCloud account. UpAI does not require a separate UpAI account.